Cookies Policy

COOKIES POLICY

This cookies policy applies to all Joules websites on which this policy is posted or expressly referenced (“Joules Sites”).

The Joules Sites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the Joules Sites and also allows us to improve the Joules Sites. By using the Joules Sites you accept our use of cookies in accordance with this policy.

1. WHAT IS A COOKIE?

Cookies are small text files that websites place in your browser when you visit them. When you return to the site, the site can access its previously placed cookie to uniquely identify your browser. Cookies accomplish several different things. They recall your preferences at a website, help you view content more efficiently and improve the overall user experience on a website. The can also help advertisers see what interests you and what advertising may be relevant to you. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit http://www.allaboutcookies.org/.

2. HOW DO WE USE COOKIES?

We use cookies to collect information about your computer, including where available your IP address, operating system and browser type. We also use cookies to obtain information about your general Internet usage. They help us to improve the Joules Sites and to deliver a better and more personalised service.

In addition to uses for analytical purposes and for system administration, we also use cookies to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

3. WHAT COOKIES DO WE USE?

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Joules Sites. They include, for example, cookies that enable you to log into secure areas of the Joules Sites, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Joules Sites when they are using them. This helps us to improve the way the Joules Sites work, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to the Joules Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to the Joules Sites, the pages you have visited and the links you have followed. We will use this information to make the Joules Sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

4. HOW DO I DELETE AND MANAGE COOKIES?

You can enable, disable or delete cookies within the settings on your browser. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” menu). Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser by choosing the option to delete cookies. If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

If you use your browser settings to block all cookies (including essential cookies) please note that you may not be able to access all or parts of the Joules Sites.

5. COOKIE AND PRIVACY PRACTICES OF THIRD PARTIES

The Joules Sites may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates. It may also contain links to third party social media sites. These third parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and no responsibility for the technologies they employ. To learn how a particular website collects and uses your information, you should read the privacy policy of that website.

We do not accept any responsibility or liability for third party policies. Please check these policies before you submit any personal data to these websites.

6. CONTACT DETAILS

If you have any questions, comments or requests regarding this cookies policy, the Joules Sites or our products, please email us at: joulesteam@joules.com. Alternatively, you can call us on: 01536 454266 or you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants, NN18 9ES, England.