Our Approach

We are and always have been a family business.

Our stores are at the heart of many communities and we have close relationships with our wonderful customers, employees and suppliers.  In return they help support us in being the leading family lifestyle brand that we are today.

We’ve always been conscious of the way we work and the impact our business has, both near and far. Our Responsibly Joules framework sets out our approach to corporate social responsibility, reflecting how we want our business to operate; fairly, responsibly and sustainably. We work hard to make sure that what we do is right - not just for us, but also for the people we work with, the communities we’re based in and the world around us.

 

 

We are committed to proactively looking at ways to reduce our environmental impacts and positively contribute to the world around us.  As we grow and operate across more categories and territories, our supply chain and wider business operations become more complex.  We recognise the increased challenges and we know that we are not perfect in everything we do or how we do it, but we are fully committed to continually moving forward and improving our performance impact.

  

 

Our Responsibly Joules Charter

Our Responsibly Joules Charter sets out our values and commitments in relation to our environmental and social responsibilities. It provides a clear and consistent way to communicate our values and expectations, enabling suppliers and employees to identify ways that they can contribute and to empower them in ensuring these principles are considered in all of our activities.  

You can download a copy of our Responsibly Joules Charter here