Working with Suppliers

Strong relationships with trusted suppliers that share our values and principles is essential. We’ve worked with some of our suppliers since day one, and still do today.

To ensure we deliver the very best quality products, we work with suppliers based in countries across the world. These include Italy for sourcing leather, Scotland for wax cloth, and India for cotton. All our suppliers, as a minimum, must comply with the guidelines set out by the Ethical Trading Initiative (ETI) and the Base Code of Labour Standards as supported by the UN International Labour Organisation (UN ILO).

Joules is and always will be based in Market Harborough, England, but we also currently work with around 144 factories across 13 countries – all carefully chosen for their skills, experience and attention to detail – to help us bring our brand to life.

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Industry Partners

We are proud members of the Ethical Trading Initiative (ETI), an alliance of companies and voluntary organisations working to improve the lives of workers worldwide. As members of the ETI we commit to acting responsibly and promoting decent work. Furthermore, by adopting the ETI’s Base Code of labour standards we strive to keep workers safe and free from exploitation.

You can read more about the Base Code here: https://www.ethicaltrade.org/eti-base-code

In addition to this, Joules are also members of the ASBCI (Association of suppliers to the British clothing industry), which is a unique association which connects members throughout the industry, enabling collaboration and sharing of best practice.

Compliance

All our factories go through strict procedures to ensure that they are compliant, and meet, or exceed our standards. Our Ethical Trading Policy sets out the procedures that all our suppliers must comply with. These are in line with the Ethical Trading Initiative (ETI) Base Code and the Base Code of Labour Standards as supported by the UN International Labour Organisation (UN ILO) and include standards in relation to work and labour practices, environmental performance, raw materials and restricted substances, and animal welfare practices.

Joules also engages with an independent compliance organisation, who annually audit our suppliers using the SMETA or BSCI audit process as a minimum. Suppliers are graded based on these audit results and this information is used by our buying, sourcing and ethical teams to assess supply chain performance and aid decision making. Joules works closely with all suppliers to support them to make continuous improvements. New suppliers are thoroughly assessed and evaluated as part of an onboarding process.

We also have regular supplier conferences which include training sessions to help our suppliers drive continuous improvement in their performance and standards, this includes training from specialist third-party organisations to support on some of the more challenging areas of compliance and showing our suppliers how to achieve them.

You can view our Ethical Trading Policy here.

Modern Slavery

We’re proud of the steps we have taken to combat slavery and human trafficking throughout our supply chain and are committed to continually improving our practices. You can review our full modern slavery statement here.