Website Terms of Use

These terms of use (together with the separately posted Privacy Policy and Cookies Policy) tells you the terms on which you may make use of Joules’ websites on which these terms are posted or expressly referenced (“Joules Sites”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

By using the Joules Sites, you agree to and will be deemed to be bound by these terms and other applicable policies. Please read these terms of use carefully before you start to use the Joules Sites. If you do not want to be bound by the terms or policies, do not use the Joules Sites.


You are responsible for making all arrangements necessary for you to have access to the Joules Sites. You are also responsible for ensuring that all persons who access the Joules Sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Although we make reasonable efforts to update the information on the Joules Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided by Joules on or through the Joules Sites, as well as the selection, assembly, and arrangement thereof, are referred to collectively as the "Content".

Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by Joules or by third parties that have licensed their use to Joules. You may view and use the Content only for your information and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, Joules does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Joules Sites, including without limitation by transferring, downloading, or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in writing by Joules, is strictly prohibited.

If you print off, copy or download any part of our site in breach of these terms of use your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. This is without prejudice to our other rights and remedies.


Joules makes no warranties or representations whatsoever with respect to the Joules Sites or any linked site or its content, including the availability of any site or the content, information (including any financial information provided on the Joules Sites), and materials on it or the accuracy, completeness, or timeliness of that content, information, and materials. Joules also does not warrant or represent that your access to or use of the Joules Sites or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that the Joules Sites or any linked site is free of computer viruses or other harmful components. Access to the Joules Sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Joules Sites without notice. We will not be liable to you if for any reason the Joules Sites are unavailable at any time or for any period.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Joules Sites or any content on them, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on the Joules Sites.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We have no liability to you for any indirect or consequential loss, loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Joules Sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


The Joules Sites may contain links to external, third party websites. By providing links to other websites, Joules does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to Joules. Joules does not operate or control and has no responsibility for the information, products and/or services found on any external sites. Nor do such links represent or endorse the accuracy or reliability of any information, products and/or services provided on or through any external sites, including, without limitation, warranties of any kind, either express or implied, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose. Visitors to Joules Sites assume complete responsibility and risk in their use of any external sites. Visitors should direct any concerns regarding any external link to its site administrator or webmaster.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details at the end of these terms.


These Terms are effective until terminated by Joules. Joules may terminate these Terms without notice and at any time in connection with any of the Joules Sites. In the event of termination, you are no longer authorised to access those Joules Sites, and the restrictions imposed on you with respect to the Content, and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms shall survive termination.


These terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.


If you have any questions, comments or requests regarding these terms of use, the Joules Sites or our products, please send us an email at: Alternatively, you can call us on: 01536 454266, or you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants, NN18 9ES, England.